Arkon IPHONE A1241 User Manual Page 136
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- Table of contents
- TROUBLESHOOTING
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136 Appendix A Troubleshooting
This may occur if you removed the SIM card from iPhone and replace it with another
SIM card.
Safari, Text, Mail, and Contacts
Websites, Text, or Email Aren’t Available
Check the cell signal icon in the status bar at the top of the screen. If there are no
bars, or if it says “No service,” try moving to a different location. If you’re indoors, try
going outdoors or moving closer to a window.
Check to make sure you’re in an area with network coverage. Go to your carrier’s
website to see network coverage areas.
If the cellular network is not available, connect to a Wi-Fi network if possible.
Make sure airplane mode isn’t on. From the Home screen choose Settings, then turn
airplane mode off. If that doesn’t work, turn airplane mode on, wait 15 seconds, then
turn airplane mode off again.
Make sure to include an area code for every phone number in your contacts list that
you use to send or receive text messages.
Turn iPhone off and back on again. Press and hold the Sleep/Wake button on top of
iPhone for a few seconds until a red slider appears, then drag the slider. Then press
and hold the Sleep/Wake button until the Apple logo appears. Tap Unlock and enter
your SIM’s PIN if the SIM is locked.
Important: If you enter the PIN incorrectly three times, you may need to contact
your carrier for a Personal Unlocking Key (PUK) to enable your SIM card again.
There may be a problem with your wireless service. Call your carrier or go to your
carrier’s website.
If you’re traveling abroad, you may not have Internet access because Data Roaming
is turned off (the default). Turn Data Roaming on or connect to a Wi-Fi network.
To turn Data Roaming on, in Settings choose General > Network and tap Data
Roaming. Data roaming charges may apply.
Important: Data roaming charges may apply. To avoid data roaming charges, turn
Data Roaming off.
Restore the iPhone software. See “ Updating and Restoring iPhone Software” on
page 141.
Email Attachment Won’t Open
The file type may not be supported. iPhone supports the following email attachment
file formats:
- User Guide 1
- Contents 2
- Chapter 5: Safari 3
- Chapter 6: iPod 3
- Chapter 8: Settings 3
- Appendix A: Troubleshooting 4
- Appendix B: Other Resources 4
- Getting Started 5
- Installing the SIM Card 6
- Registering iPhone 6
- Syncing with iTunes 7
- Preventing Automatic Syncing 11
- Setting Up Accounts 12
- Push Accounts 13
- Dock Connector to USB Cable 16
- Stereo Headset with mic 16
- SIM eject tool 16
- Status Icons 17
- Home Screen 18
- Customizing the Home Screen 20
- Sleep/Wake Button 21
- Volume Buttons 22
- Touchscreen 23
- Scrolling 24
- Onscreen Keyboard 25
- International Keyboards 27
- Dictionary 28
- Connecting to the Internet 30
- Cellular Data Network Access 31
- Charging the Battery 32
- Cleaning iPhone 33
- 34 Chapter 2 Basics 34
- Phone Calls 35
- Receiving Calls 36
- While On a Call 37
- Second Calls 37
- Conference Calls 37
- Emergency Calls 38
- Visual Voicemail 39
- Favorites 41
- Creating Ringtones 42
- Bluetooth Devices 43
- Bluetooth Status 45
- International Calls 46
- Chapter 3 Phone 47 47
- Setting Up Email Accounts 48
- Sending Email 48
- Checking and Reading Email 49
- Unread messages 50
- Tap attachment 51
- Organizing Email 52
- Chapter 4 Mail 53 53
- Viewing Webpages 54
- Zooming and Scrolling 55
- Navigating Webpages 55
- Opening Multiple Pages 56
- Searching the Web 57
- Bookmarks 57
- Web Clips 58
- Syncing Content from iTunes 59
- Manually Managing Content 60
- Music and Other Audio 61
- Controlling Song Playback 62
- Additional Controls 63
- Using Genius on iPhone 65
- Making On-The-Go Playlists 66
- Playing Videos 66
- Controlling Video Playback 67
- Watching Rented Movies 68
- Watching Videos on a TV 68
- Deleting Videos from iPhone 68
- Setting a Sleep Timer 69
- Changing the Browse Buttons 69
- More Applications 70
- Delete Event 73
- Number of 74
- Viewing Your Calendar 75
- Viewing Photos 77
- Slideshows 78
- Emailing a Photo 79
- Taking Pictures 80
- Viewing Pictures 80
- Finding and Viewing Videos 81
- Viewing Stock Quotes 84
- Getting More Information 84
- Finding and Viewing Locations 85
- Tap to return to map view 87
- Bookmarking Locations 88
- Getting Directions 88
- Showing Traffic Conditions 89
- Viewing Weather Summaries 91
- World Clocks 92
- Stopwatch 93
- Calculator 94
- Writing and Reading Notes 96
- Emailing Notes 96
- Settings 99
- Chapter 8 Settings 101 101
- Fetch New Data 102
- Brightness 103
- Wallpaper 103
- Bluetooth 105
- Location Services 105
- Auto-Lock 105
- Restrictions 106
- Passcode Lock 106
- Home Button 107
- Date and Time 107
- Keyboard 108
- International 108
- Mail, Contacts, Calendars 109
- Accounts 110
- Chapter 8 Settings 111 111
- Contacts 112
- Calendar 112
- Calling From Abroad 112
- Call Forwarding 113
- Call Waiting 113
- Show My Caller ID 113
- Locking Your SIM Card 114
- Security 115
- Developer 115
- Chapter 8 Settings 117 117
- Songs or Top Albums 119
- Browsing Starbucks Selections 120
- Purchasing Songs and Albums 121
- App Store 123
- Info Screen 126
- Downloading Applications 127
- Writing Reviews 128
- Updating Applications 128
- Syncing Purchased Content 129
- Verifying Purchases 129
- Updating Your Account 130
- Troubleshooting 131
- Syncing Doesn’t Work 133
- Phone and Voicemail 135
- Email Attachment Won’t Open 136
- Sound, Music, and Video 137
- Headphones Don’t Fit in Jack 138
- Removing the SIM Card 139
- Backing Up iPhone 139
- Creating Backups 140
- Restoring from a Backup 140
- Removing a Backup 141
- Instant Messaging (IM) Chat 143
- Universal Access in Mac OS X 143
- Other Resources 144
- Index 147 147
- 148 Index 148
- Index 149 149
- 150 Index 150
- Index 151 151
- 152 Index 152
- Index 153 153
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